Welcome to your Delaware Beaches vacation rental! We hope you enjoy your stay with us. Please take a few moments to read the information below in order to ensure that your stay is a pleasant one.

AFTER-HOURS EMERGENCIES

In the case of an extreme emergency which occurs after normal office hours, call our Rehoboth Beach office at (302) 227-3883. Then, press 3 and follow the instructions. Or, call our Lewes Office at (302) 645-2207. Your call will be returned as soon as possible. These services are for emergency calls only. All non-emergency calls will be handled on the following business day. Please note that equipment failure and cleaning are not considered emergencies.

Lock-Outs

If you lock yourself out of your rental after hours, you may call the emergency number above.

Rental Tax

The town of Rehoboth Beach charges a 6% rental tax. Dewey Beach charges a 3% rental tax. Henlopen Acres and Lewes charge a 5% rental tax. This tax is charged in addition to your rent on properties within these areas only.

Reservation Fee

A $75.00 reservation fee is charged in addition to the rent on all reservations.

Balance of Rent

A check for your final balance is due to our office 30 days prior to check-in. Credit cards are not accepted for final payment on weekly rentals. Seasonal rentals are to be paid in full at time of check-in (no credit cards, personal checks, etc. -- cash, cashiers check, or money order only). In season, the signed agreement and payment in full will be required with a credit card within 24 hours.

Telephone Charges

Please charge all long-distance or informational calls to your credit card or home number. A $20.00 service charge will be added to all telephone bills that we need to collect on behalf of the landlord.

Cancellation Policy

Your deposit is non-refundable. In the case of a cancellation transfer or change in your reservation, no refund will be made unless the unit is re-rented for the cancelled period and the owner is fully compensated. You will be charged a 15% cancellation fee if the unit is re-rented. Ask your agent about our new CSA travel insurance.

Rental Capacity

Please verify the number of people each rental sleeps, as indicated in the description. This represents the maximum number of people, including children, allowed to stay on the property.

Equipment

All rentals are furnished with dishes, cookware, silverware, glassware, coffee makers, toasters, TVs, pillows, and bedspreads. Other small appliances, grills, and beach chairs are usually not provided. Ask your agent for details. 

Accidental Damage Waiver

Weekly guests can choose to either purchase a $70 (non-refundable) accidental damage protection fee policy OR provide a $3,000 refundable security deposit.

Pets

Pets are not permitted in our rental units unless otherwise indicated. Pets in rental units not designated as "pet-friendly" in the property description are grounds for immediate termination of the rental agreement, with cleaning and extermination charges billed to the tenant (unless you have a pet-friendly property). We cannot guarantee that pets have never occupied a particular rental property. If you have severe allergies, please disclose this to your agent.

SMOKING

All of our properties prohibit smoking anywhere on the property.

Rental Questions

Want more information on rentals? Fill out the form below and a Rental Agent will be in contact with you shortly regarding your question. Note that we can send you a brochure by checking the box below.
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